1. We Cover It All Limited is the Owner of all products purchased and hired.
2. The Hirer is the lead name on the booking form.
3. The Hire Period shall be the event date on the booking form and until it is possible to collect the items from the Hire Venue.
4. Hired Goods shall be all items listed on the Final Invoice.
5. At all times the Hired Goods remains the property of the Owner.
6. The Hirer shall be solely responsible for the Hired Goods and shall be alone responsible for insuring the goods from time of installation and/or acceptance until return and acceptance of goods back into the possession of the Owner.
7. The Owner shall not be responsible for injury or damage to persons or property howsoever sustained arising from any Hired Goods.
8. Cancelled bookings with less than 8 weeks before the Hire Period will require full payment.
9. A non refundable 25% deposit is required to secure all bookings. When the Owner has received the booking from the Hirer, the Hirer will receive a request for the deposit. Deposit should be made within 14 days. If deposit is not received by the Hirer within 14 days, the Owner will assume the Hirer does not wish to proceed and will remove the booking from the diary. Payment of deposit is confirmation of acceptance of terms and conditions.
Please make all cheques payable to We Cover It All Ltd.
10. Final numbers – The Owner will contact the Hirer at 8 weeks before the Hire Period. When the final numbers and requirements have been given the Owner will send the Hirer a final invoice. Numbers may be reduced by a maximum of 10% from the initial booking i.e. a booking for 100 covers may be reduced by up to 10. Numbers may be increased in accordance with availability and the hirer should contact the owner to confirm availability.
11. Non-Refundable full payment, for all Hired Goods is due 8 weeks before the hire period and is required by no later than 6 weeks before the Hire Period. The Hirer is responsible for ensuring that all payments have been received by the Owner. Failure to pay for hired goods will result in legal action and hired goods will not be provided for the event in question.
12. Shortages and damages to Hired Goods - On collection if any of the Hired Goods are missing then the Owner will send a replacement invoice to the Hirer. Standard laundering and cleaning is included in the price of the Hired Goods. The Owner will not invoice additional charges to the Hirer for stains from food and drink and light scuff marks from shoes. The Owner considers these stains as part of an event. However, if the Owner finds that irreversible and/or damage through mistreatment has been caused to Hired Goods for example rips, cigarette burns, candle wax, excessive food and drink stains etc then the Owner will issue the Hirer with a replacement invoice. Replacement charges for all Hired Goods are available upon request by the Hirer. Replacement invoices will be issued within 28 days after the Hire Period.
13. The Owner reserves the right to use any photography taken during the Hire Period for promotional purposes unless otherwise advised by the Hirer.
14. The owner accepts no responsibility for failure to provide products and services to the Hirer due to Acts of God such as severe weather conditions. In these cases, a full refund will be given to the Hirer at the owner's discretion.
